Privacy Policy

GENERAL

Aigle Limited (hereinafter referenced as “we”, “our”, “us” and “Company”) is committed to safeguarding your privacy by protecting your personal information in accordance with applicable laws. Our Privacy Policy sets out how and why we collect, use, share and protect your personal information.

About our Services

Aigle is a financial technology company that provides financial support to unbanked, underbanked and banked SMEs across Nigeria. Through our platform, we offer business growth opportunities to SMEs, particularly, the accessibility to loan within 24 hours of registration with us (“Services”).

By accessing and using our Website at www.aigleltd.com (“Website”, you agree that your personal information will be handled in the manner as described in this Policy.

Please read the terms of this Policy carefully before using any of the Services. If you disagree in any way with the terms stated herein, you should not use or access the Services. Your continued use thereof shall be taken as your consent to this Policy and the use and sharing of your information as provided herein.

We may update this Policy from time to time and if we make any material changes, we will notify you when we do so. We will provide you with the opportunity to review such changes. By continuing to use our Services after the changes have been made and we have notified you of them, you consent that the way we use your personal data will be subject to the terms of the updated policy.

This policy covers:

• What personal data we hold and how we collect it
• What we use your personal data for
• Your rights regarding the use of your personal information
• Sharing your personal data
• Retention Periods
• Data security and transfers
• Security of Personal Information; and
• Your rights.

If you have any further questions about how we process your information, or if you would like to exercise any of your rights regarding your personal information as set out in Paragraph 2.2, please contact us through our Data Protection Officer, using the details below:

Name:                         [•]

Email address:            [•]

Phone Number:           [•]

1. WHAT PERSONAL DATA WE HOLD AND HOW WE COLLECT IT

To help improve your experience and to deliver the Services, we collect information from/about you in a variety of ways when you interact with our Website and/or access our Services. Such information is categorized as follows:

           1.1    Personal details

When you register with us, you complete forms and provide us with basic information about yourself, such as your name, date of birth, phone number, physical address and email address.

          1.2    Company information

We will also collect your company information such as your company registration number, TIN, sector of business, office address when you register with us.

          1.3    Technical information and analytics

When you use our Website, we may automatically collect the following information where this is permitted by your device settings:

• technical information, including the address used to connect your mobile phone or other device to the internet, your login information, system and operating system type and version, browser or Website version, time zone setting, operating system and platform, and your location (based on IP address).
• information about your site visit, including products and services you viewed or used, Website response times, interaction information (such as button presses) and any phone number used to call our customer service number. Cookies and similar technologies may be used to collect this information, such as your interactions with our Services.

2. WHAT WE USE YOUR PERSONAL DATA FOR

            The purposes for which we use your personal data are detailed below.

• To offer and provide you with our Services and to support our business functions.
• To register your account, fulfill your requests for Services and communicate with you about such requests.
• To respond to reviews, comments, or other feedback you provide us.
• As may be necessary to establish, exercise, and defend legal rights.
• To evaluate and improve our business, including developing new products and services.
• To provide, administer, and communicate with you about products, services, offers, programmes, and promotions of Aigle, other financial institutions, merchants, and our other partners.
• To contact you or send you marketing content and communication about our products, services, or surveys. You may exercise your right to object to such contact from us or opt out from the marketing content. Please note however that if you opt out of marketing content, we may still send you messages relating to transactions and our services related to our ongoing business relationship.
• To help us personalize our Service offerings in order to improve your experience on the Website, and to protect the security and integrity of our Services.
• Third party processing.

3. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You shall be entitled to the following rights regarding the use of your personal information:

• To withdraw consent to the processing of your information at any time, without affecting the lawfulness of processing of your information which you previously consented to. Note that if you revoke your consent to such processing, we will be unable to provide you with the service(s) for which such consent is required.
• To restrict the use of your personal information pending a determination as to the overriding nature of the legitimate grounds in (a) above.
• To request for the deletion of your personal information, subject to any overriding legitimate grounds for the use of same, such as our obligation to store your personal information and company details for prescribed periods of time.
• To request for, and receive free of charge, any information regarding you which has been collected on the Website, in concise & intelligible written form; provided that where such request is determined by us to be manifestly unfounded or excessive, we shall be entitled to charge a reasonable fee for same, taking into consideration, inter alia the administrative costs of providing such information.
• To contest the accuracy of your personal information, and to procure the rectification of any inaccurate information.

4. SHARING YOUR PERSONAL DATA

We will under no situation knowingly sell, exchange, or otherwise disclose your personal information to third parties, except with your consent. We may however, share information that we collect about you (including personally identifiable information) as follows:

• We may share your personal data with members of our corporate group and our partners to aid the optimal delivery of our Services to you.
• We may share your personal data with companies we have hired to provide services on our behalf, including those who act as data processors on our behalf, acting strictly under contract in accordance with applicable data protection laws. Those data processors are bound by strict confidentiality and data security provisions, and they can only use your data in the ways specified by us.
• We may share with our commercial partners aggregated data that does not personally identify you, but which shows general trends, for example, the number of users of our Services.
• We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of our Services or the physical safety of any person.

5. RETENTION PERIODS

We retain your information in accordance with national and international best practice. However, we may retain records for a longer period as required by law or regulation.

6. DATA SECURITY AND TRANSFERS

We store all your personal and corporate information on secure servers. We encrypt data transmitted to and from the Website. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Your data may be processed or stored via destinations outside of Nigeria (e.g. where we work with third parties who help deliver our Services to you, whose servers may be located outside of Nigeria), but always in accordance with applicable data protection laws, including mechanisms to lawfully transfer data across borders, and subject to strict safeguards.

7. SECURITY OF PERSONAL INFORMATION

Where you have chosen a password that enables you to access our Website, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.

Despite our very judicious efforts, you understand and accept that there is still a risk to your personal information being gained access to without authorisation due to the fact that there is no full guarantee of fidelity as per information transmitted across the internet. You are however advised to adhere to our security protocols at all times. We will not be liable for any unauthorized access to your personal information, save to the extent that such access is as a result of the willful negligence of the Company, its affiliates or authorised representatives.